The open-faced shit sandwich: improvements on a crappy original
December 10, 2016
The right way, the only right way, to deliver feedback is to be thoughtful about the context and the individual and the intent of the feedback.
World's Best Newsletter Archive
Some garbage I used to believe about equality
November 27, 2016
This post is addressed to the one group I feel I can legitimately speak to.
What to do when it all falls apart
November 14, 2016
Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.
What happens in the rooms with no windows
November 2, 2016
When a coworker starts to cry, it’s natural to freak out. If you’re new to this, and it’s just happened for the first time and you manage this person (and they’re no longer in the room): go ahead.
You won’t brilliant your way out of this
October 25, 2016
On the other side of a gut wrenching dose of humility, change can be complete and permanent. You recognize that the only road to high output execution is to bring others along.
Big lies, little lies, and the cheat code to a promotion
October 19, 2016
A lot of people I meet who haven’t managed before think seniority, or time in role, is a big part of the promotion calculation.
Stuck — how leaders get trapped, and how to save yourself
October 12, 2016
Growth happens when you let go of the behaviours and attitudes that no longer help you.
Thanksgiving
October 10, 2016
The conversations are why we do it. We have both had the opportunity to learn from so many amazing people, in such different organizations. We want to give back where we can.
Are strong values destroying your company?
October 4, 2016
Spell out what you’re thinking as you set your values. Repeat those interpretations whenever you teach or revisit those values.
How to be a better leader in 4 badly drawn charts
September 26, 2016
Relationship-oriented managers and results-oriented managers are looking at almost completely different pieces of the job.
How I talk to leaders about firing people
September 20, 2016
It’s hard to generalize on the subject of performance issues and firing.
Is it worth your time to be excellent?
September 13, 2016
I manage teams. I lead people. And I try to help them build products people love. Maybe you do something similar. I’m still working on my 10,000 hours. And whenever I stall, I find that the same thing gets me out of it.
Build Something Better
Subscribe to our free, biweekly newsletter