World's Best Newsletter Archive

My milkshake brings all the orgs to the yard

January 25, 2023

Someone else’s goals might be eloquently written, but that doesn’t mean they matter to you. Someone else’s values statement might seem so clear-eyed and attractive, but that doesn’t make it yours.

You’ve changed

September 7, 2022

The solution is to acknowledge and process the change. To integrate it and come back to something newly coherent. And the way you do that is reflection.

The opposite of coherent

June 29, 2022

So here we are. Faced with this disastrous ruling. And it makes us wonder: how coherent are your organization’s actions on this one? We heard about the relocation policy, what other actions are they taking? Do they line up?

The unloved doc with all the answers

June 1, 2022

The org chart is a power map. Not figuratively. Literally. It is a map of relationships, reporting structure, and accountability lines. When we talk about issues being structural, this is where that structure shows up.

The donuts aren’t working

April 6, 2022

We’re hearing from the bosses and people and culture teams asked to implement the Bums-in-Seats directive. Even when they, themselves, are skeptical.

The perks are great and the work is fine

February 23, 2022

Faced with that blandness, a lot of leaders are pushing back-to-office plans. They have nostalgia for the flavour of a packed and humming office, and feel like if people would just get back in there, it would fix things.

Just say hybrid because nobody knows

September 8, 2021

Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that’s missing. What was important about it?

It’s not rest if you can’t sleep

December 16, 2020

The bosses we know don’t rest very well while their team is in chaos. And many times the people on their teams don’t rest, either. Goals are hard work, we know. But they are how we buy ourselves some clarity. And for us, at least, clarity is what lets the rest actually happen.

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