World's Best Newsletter Archive

Not quite out of office

December 1, 2021

We know that rest is transformative. We can point to periods of downtime in our lives as the places when we got to clarity. Where we had space. Space to breathe, and to take stock.

The cost of doing business

November 17, 2021

Every organization has costs, but there’s a lot of power in how they’re labelled. The labels people use bake in assumptions about whether those costs are internal or external. They tell you who we think should pay those costs.

You can’t seize the moment with your hands full

October 6, 2021

Today, our second book comes out. It’s an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

Long on empathy and short on patience

August 25, 2021

We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.

You can’t live in the airport

August 11, 2021

Now’s a bad time to lean on your employee’s sense of loyalty, but a good time to lean on their sense of possibility. New opportunity, high-quality networking, exposure to different ideas. That’s what people in a liminal space can actually engage with.

There’s no ‘I’ in Burnout

June 30, 2021

We hear from managers who want strategies for dealing with the burnt out folks on their teams. Doing the equivalent of the trolley problem every time a new project pops up. How do you give someone new work even as they’re drowning under the existing work?

What is full time anyway?

June 16, 2021

Right now, every company is trying to figure out their return-to-office, fully-remote, or hybrid strategy. And while those approaches have implications for the people working there today, nowhere is the conversation hotter than around what it means for prospective hires.

It’s not worth it

May 19, 2021

After a year of being burnt out, crispy fried, work from home, but mostly living at work, employers are asking if we’re ready to come back.

Fire me if you have to

April 21, 2021

When people write the bumper stickers about management versus leadership, this is what they mean. The willingness to make the hard call, to do the unpopular thing, not from a place of taking big swings.

Build Something Better

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