World's Best Newsletter Archive

The cost of doing business

November 17, 2021

Every organization has costs, but there’s a lot of power in how they’re labelled. The labels people use bake in assumptions about whether those costs are internal or external. They tell you who we think should pay those costs.

The masks are off and the masks are off

October 20, 2021

We’re in the midst of a massive renegotiation of the rules of work. And the central focus of that negotiation isn’t back to office plans, or international salary parity, or vaccine mandates. It’s power.

You can’t seize the moment with your hands full

October 6, 2021

Today, our second book comes out. It’s an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

That rattling sound is your Q4

September 22, 2021

There’s an adage in business that any decision is better than no decision. Because even if you’re wrong, you can always make a different decision further down the road.

Just say hybrid because nobody knows

September 8, 2021

Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that’s missing. What was important about it?

What is full time anyway?

June 16, 2021

Right now, every company is trying to figure out their return-to-office, fully-remote, or hybrid strategy. And while those approaches have implications for the people working there today, nowhere is the conversation hotter than around what it means for prospective hires.

One year summer

June 2, 2021

Look around. Where are you running an outdated plan? Do the priorities your team has right now make sense, right now? Does the composition of your team still make sense? Does your job description? Does your company?

Fire me if you have to

April 21, 2021

When people write the bumper stickers about management versus leadership, this is what they mean. The willingness to make the hard call, to do the unpopular thing, not from a place of taking big swings.

Can you talk about why everyone is quitting?

March 10, 2021

That we’re at the one year mark for the first lockdowns and it feels like everyone is quitting, well, we can’t say we’re surprised. But it’s our full time job to pay attention to this stuff. And what we’re hearing from a lot of you is: why now?

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