The enshittification of work
April 2, 2025
The froth has subsided. And in its wake, organizations have found some truly short-sighted approaches to labour.
World's Best Newsletter Archive
Where are the people-pleasers?
March 19, 2025
The biggest issue for people-pleasing leaders isn’t that they need to be tougher. Or scream more. Or play a different boss on TV.
This is not a democracy
October 30, 2024
There was a hard call to be made. And Jeff made it. That’s not abnormal. Jeff makes a lot of hard calls. He has trained his whole life for just this moment.
Nice, nice, very nice
October 16, 2024
The longer you’re in a culture of niceness and side-channels and things left unsaid, the more you have to wonder about the conversations happening out of earshot.
Lower your expectations
September 4, 2024
We have been to a lot of corporate all-hands, gatherings, conferences, and un-conferences. Some of them have been incredibly well-run. Some of them have been a rolling shit-show.
Okay, call it a come back
August 21, 2024
There is some design work to do if we want to build new connections, and rebuild the ones we miss.
What did they say when you told them?
August 7, 2024
You’re just reminding them that it’s a fair expectation that they would try to resolve it directly.
I don’t really have anything this week
May 29, 2024
There’s a difference between surviving and thriving.
Find the through-line or make one
May 1, 2024
“How do I set goals without a strategy?” Or “How do I get my team working on the right things, when no one has told me what the right things are?”
Everyone’s favourite face tattoo
March 20, 2024
The neat part about client-ready and exec-ready hides in the 3000 words behind the hyphenation.
What to do with a gift you can’t return
December 13, 2023
That sad, not particularly thoughtful gift with your name on it? That’s how many people experience performance review season.
Still uncool, but finally useful
November 15, 2023
A great performance review is not an evaluation conversation, it’s an alignment conversation.
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