Day-to-day management in a polycrisis
October 18, 2023
Yours can be a team where people’s humanity has space to coexist with, and even outrank, their productivity. It’s worth building that. We’re all going to need it.
World's Best Newsletter Archive
What to do when everyone’s eyebrows are glowing
October 4, 2023
You can’t outsource interpersonal connection to the interns, and your team can’t outsource it to you.
Sorry I’m getting kicked out of this room
September 20, 2023
If we want to understand the nagging sense, the underlying frustration, the thing that’s screaming in blinky red lights. We’re gonna have to say it out loud.
Thanks but no thanks
September 6, 2023
Sometimes humans really do need a reality check, that’s fair. But if you’re going to reality check someone, we suggest starting with the manager in the mirror.
The future of work is in pieces
August 9, 2023
When we talk with bosses about their work today, we don’t hear about commutes. We don’t hear about summer hours, or four-day-work-weeks, either.
Up, up, down, down, left, right, left, right
July 12, 2023
How do you know? How is it that you can listen to someone talk about work and consistently know what’s going to happen next?
Before your next offsite
April 19, 2023
The best thing you can do. The magical transformative thing you can do to improve your odds that something amazing will happen. Is to think ahead.
Once more with feeling
April 5, 2023
It’s early April, which means the first quarterly review for a lot of teams. If you haven’t done yours yet, now’s your chance.
You can’t stand under my umbrella
February 22, 2023
Staring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.
Doing all the work
October 5, 2022
Accountability is a big, heavy word. It manages to be about management, and feedback, and operational excellence, and culture all at once.
Let us feed you
September 21, 2022
Delegation fails at work when the hand-off is incomplete, and also when the hand-off is too complete. And once you know that, you can get better at this fast.
The unloved doc with all the answers
June 1, 2022
The org chart is a power map. Not figuratively. Literally. It is a map of relationships, reporting structure, and accountability lines. When we talk about issues being structural, this is where that structure shows up.
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