communication Archives - Page 2 of 7

What did they say when you told them?

August 7, 2024

You’re just reminding them that it’s a fair expectation that they would try to resolve it directly.

I don’t really have anything this week

May 29, 2024

There’s a difference between surviving and thriving.

Find the through-line or make one

May 1, 2024

“How do I set goals without a strategy?” Or “How do I get my team working on the right things, when no one has told me what the right things are?”

Everyone’s favourite face tattoo

March 20, 2024

The neat part about client-ready and exec-ready hides in the 3000 words behind the hyphenation.

What to do with a gift you can’t return

December 13, 2023

That sad, not particularly thoughtful gift with your name on it? That’s how many people experience performance review season.

Still uncool, but finally useful

November 15, 2023

A great performance review is not an evaluation conversation, it’s an alignment conversation.

Day-to-day management in a polycrisis

October 18, 2023

Yours can be a team where people’s humanity has space to coexist with, and even outrank, their productivity. It’s worth building that. We’re all going to need it.

What to do when everyone’s eyebrows are glowing

October 4, 2023

You can’t outsource interpersonal connection to the interns, and your team can’t outsource it to you.

Sorry I’m getting kicked out of this room

September 20, 2023

If we want to understand the nagging sense, the underlying frustration, the thing that’s screaming in blinky red lights. We’re gonna have to say it out loud.

Thanks but no thanks

September 6, 2023

Sometimes humans really do need a reality check, that’s fair. But if you’re going to reality check someone, we suggest starting with the manager in the mirror.