Before your next offsite
April 19, 2023
The best thing you can do. The magical transformative thing you can do to improve your odds that something amazing will happen. Is to think ahead.
World's Best Newsletter Archive
Once more with feeling
April 5, 2023
It’s early April, which means the first quarterly review for a lot of teams. If you haven’t done yours yet, now’s your chance.
You can’t stand under my umbrella
February 22, 2023
Staring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.
Doing all the work
October 5, 2022
Accountability is a big, heavy word. It manages to be about management, and feedback, and operational excellence, and culture all at once.
Let us feed you
September 21, 2022
Delegation fails at work when the hand-off is incomplete, and also when the hand-off is too complete. And once you know that, you can get better at this fast.
The unloved doc with all the answers
June 1, 2022
The org chart is a power map. Not figuratively. Literally. It is a map of relationships, reporting structure, and accountability lines. When we talk about issues being structural, this is where that structure shows up.
The laziest form of management
April 20, 2022
At the core of every boss quoting some article about kids today is a two-part management failure. First, a failure to adapt to the changing workplace. And second, a failure to listen to the feedback that they are part of the problem.
The donuts aren’t working
April 6, 2022
We’re hearing from the bosses and people and culture teams asked to implement the Bums-in-Seats directive. Even when they, themselves, are skeptical.
Everyone’s a great manager until they start managing
March 9, 2022
That smug satisfaction about what you would do if you were in charge? We understand the appeal.
Okay, but what about managing up?
January 26, 2022
What’s to be done about the boss above me who doesn’t know this stuff but needs to? How do I get them to show up for me so I can show up for my own team?
We didn’t build *that* Better boss
December 15, 2021
People send us the links in part because, haha, you build better bosses. Here’s the literal CEO of Better and seems like he could have used some management training. Hardy har har. But some of them also want to know, “Is this normal?” And if so, how often does this happen? And why?
Long on empathy and short on patience
August 25, 2021
We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.
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