April 20, 2022
At the core of every boss quoting some article about kids today is a two-part management failure. First, a failure to adapt to the changing workplace. And second, a failure to listen to the feedback that they are part of the problem.
April 6, 2022
We’re hearing from the bosses and people and culture teams asked to implement the Bums-in-Seats directive. Even when they, themselves, are skeptical.
March 9, 2022
It’s easy to dip into “I would never talk to my team like that. If I were in charge, I would be a way better boss than that.” That smug satisfaction about what you would do if you were in charge? Well, we understand the appeal.
January 26, 2022
What’s to be done about the boss above me who doesn’t know this stuff but needs to? How do I get them to show up for me so I can show up for my own team?
December 15, 2021
People send us the links in part because, haha, you build better bosses. Here’s the literal CEO of Better and seems like he could have used some management training. Hardy har har. But some of them also want to know, “Is this normal?” And if so, how often does this happen? And why?
August 25, 2021
We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.
July 28, 2021
People who are frustrated. Sharp. Daring someone to call them on it and spoiling for a fight. If you’re managing a group of people, you see it in slack messages. The passive aggressive ones. But also the aggressive aggressive ones.
July 14, 2021
Every company is a community that needs rules. And, as bosses, making the rules of engagement clear is our job. That’s true whether your company is remote, in-office, or a mix of the two.
March 24, 2021
Fully remote, fully in person, or a mix of the two. This is the question that will dominate the rest of this year and into the next. The extremes are the easiest to navigate.
January 13, 2021
If bobblehead leadership is what’s rewarded in your org, that’s what you’ll get.
December 16, 2020
The bosses we know don’t rest very well while their team is in chaos. And many times the people on their teams don’t rest, either. Goals are hard work, we know. But they are how we buy ourselves some clarity. And for us, at least, clarity is what lets the rest actually happen.
November 4, 2020
This is a week to reach for empathy before accountability. Not because accountability doesn’t matter. But because you’re at risk of mistaking hurt humans for bad employees. That’s a mistake we don’t want you to make.
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