World's Best Newsletter Archive

The end of the beginning

April 22, 2020

Your ability, your team’s ability, your organization’s ability to survive a crisis like this starts when you accept it for what it is.

Top 10%, Bottom 10%

April 8, 2020

This week seemed to be a turning point for a lot of bosses. But we are not done with this thing. There will be optimistic top 10% moments and crushing bottom 10% ones in the weeks to come.

What do I tell my team?

March 25, 2020

Bosses are wondering, “What do I tell my team?” And tucked in it, another question. “What should someone be telling me? Cause no one is and I’m not comfortable winging something this big. I am way out of my depth.”

Our job now is to flatten the curve

March 11, 2020

The COVID-19 coverage feels like it’s everywhere and it’s overwhelming. If it feels that way for us, it probably feels that way for many of you, and for the people in your organizations. It’s a lot.

What to do when it all falls apart

November 14, 2016

Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.

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