This is not a democracy
October 30, 2024
There was a hard call to be made. And Jeff made it. That’s not abnormal. Jeff makes a lot of hard calls. He has trained his whole life for just this moment.
World's Best Newsletter Archive
Nice, nice, very nice
October 16, 2024
The longer you’re in a culture of niceness and side-channels and things left unsaid, the more you have to wonder about the conversations happening out of earshot.
Lower your expectations
September 4, 2024
We have been to a lot of corporate all-hands, gatherings, conferences, and un-conferences. Some of them have been incredibly well-run. Some of them have been a rolling shit-show.
Okay, call it a come back
August 21, 2024
There is some design work to do if we want to build new connections, and rebuild the ones we miss.
What did they say when you told them?
August 7, 2024
You’re just reminding them that it’s a fair expectation that they would try to resolve it directly.
An immersive mismanagement experience
June 12, 2024
No one wants to work in an org that’s hopeless or doomed.
I don’t really have anything this week
May 29, 2024
There’s a difference between surviving and thriving.
Was the Future of Work a ZIRP?
May 15, 2024
You can feel lucky to have a job and still want your work to have reasonable hours, pay equity, and the flexibility to deal with family matters on a Wednesday afternoon.
The workplace fight worth having
April 3, 2024
Policy can be a tool for that care when it’s built thoughtfully, and when it evolves with the needs of your people.
That’s not how any of this works
February 21, 2024
The problem is that most advice about work is wrong, and usually for the same reason.
What to do when everyone’s eyebrows are glowing
October 4, 2023
You can’t outsource interpersonal connection to the interns, and your team can’t outsource it to you.
Sorry I’m getting kicked out of this room
September 20, 2023
If we want to understand the nagging sense, the underlying frustration, the thing that’s screaming in blinky red lights. We’re gonna have to say it out loud.
Build Something Better
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