The workplace fight worth having
April 3, 2024
Policy can be a tool for that care when it’s built thoughtfully, and when it evolves with the needs of your people.
World's Best Newsletter Archive
Day-to-day management in a polycrisis
October 18, 2023
Yours can be a team where people’s humanity has space to coexist with, and even outrank, their productivity. It’s worth building that. We’re all going to need it.
Long on empathy and short on patience
August 25, 2021
We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.
Read this first
November 4, 2020
This is a week to reach for empathy before accountability. Not because accountability doesn’t matter. But because you’re at risk of mistaking hurt humans for bad employees. That’s a mistake we don’t want you to make.
Build Something Better
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