World's Best Newsletter Archive

Thanks but no thanks

September 6, 2023

Sometimes humans really do need a reality check, that’s fair. But if you’re going to reality check someone, we suggest starting with the manager in the mirror.

Smile more?

June 15, 2022

If you start from the assumption that you need to make your team happy – that happiness is an input to work that you need to maximize – you reach for one set of tools. Tools that reduce stress, remove discomfort, avoid conflict. And maybe at a birthday party, or a summer camp, those would be appropriate.

The perks are great and the work is fine

February 23, 2022

Faced with that blandness, a lot of leaders are pushing back-to-office plans. They have nostalgia for the flavour of a packed and humming office, and feel like if people would just get back in there, it would fix things.

You can’t seize the moment with your hands full

October 6, 2021

Today, our second book comes out. It’s an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

Just say hybrid because nobody knows

September 8, 2021

Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that’s missing. What was important about it?

There’s no ‘I’ in Burnout

June 30, 2021

We hear from managers who want strategies for dealing with the burnt out folks on their teams. Doing the equivalent of the trolley problem every time a new project pops up. How do you give someone new work even as they’re drowning under the existing work?

It’s not worth it

May 19, 2021

After a year of being burnt out, crispy fried, work from home, but mostly living at work, employers are asking if we’re ready to come back. Back to commutes and shitty coffee and incompetent management (working on that last one as fast as we can).

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