World's Best Newsletter Archive

Smile more?

June 15, 2022

If you start from the assumption that you need to make your team happy – that happiness is an input to work that you need to maximize – you reach for one set of tools. Tools that reduce stress, remove discomfort, avoid conflict. And maybe at a birthday party, or a summer camp, those would be appropriate.

Pretend it’s a business

May 4, 2022

Faced with an extended stay in the squishy place, a lot of execs are opting out. They are making decisions with the information they’ve got. Trading liminal for solid ground anywhere they can find it. And, for a lot of workplaces, shit is about to get real.

Long on empathy and short on patience

August 25, 2021

We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.

Is it okay if I eat while we talk?

October 21, 2020

We’re asking our brains to do a lot of work right now. We’re doing our day jobs, caretaking, feeding ourselves, figuring out voting, trying to keep track of the latest public health guidelines, R (and also k), and waiting for updates from the vaccine trials.

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