You already know how your year is going
January 24, 2024
So much of being an effective operator is noticing problems early, because groups react differently to problems early on.
World's Best Newsletter Archive
Director means something
January 10, 2024
And pretending it’s a title or a pay bump without a new set of responsibilities is a disservice to everyone.
I’ll call you from the car
November 29, 2023
The important decisions you’ll make as a boss — or a human — need to be made in the midst of very loud and poorly-timed chaos.
What to do with the muchness
November 1, 2023
Either, we’re running as fast as we can toward clear targets. Or we’re running as fast as we can without clear targets.
Hot goal summer
July 26, 2023
The opportunity in July (or whenever your mid-year review period lands) is to go back to the whole point of the exercise.
The stuff at the bottom of the to-do list
May 31, 2023
Your team might need better process as you scale. But do they really need you to write a bunch of documentation that you hate, and that they won’t read?
Once more with feeling
April 5, 2023
It’s early April, which means the first quarterly review for a lot of teams. If you haven’t done yours yet, now’s your chance.
Your pencils are sharp enough
March 22, 2023
We’ve learned that there are two types of work that are the most prone to getting stuck like this. And there are different tools we’ve found helpful for getting them unstuck.
This will only take a minute
March 8, 2023
You can’t live in hypervigilance. Well, let’s rephrase that. You can, it’s possible. But it’s unpleasant to be around someone who has stayed in that state for too long.
You can’t stand under my umbrella
February 22, 2023
Staring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.
My milkshake brings all the orgs to the yard
January 25, 2023
Someone else’s goals might be eloquently written, but that doesn’t mean they matter to you. Someone else’s values statement might seem so clear-eyed and attractive, but that doesn’t make it yours.
You need more of it than you think
December 28, 2022
When your brain learns that there are blocks of time when it can reliably expand and take on bigger things, it’s astonishing what happens.
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