World's Best Newsletter Archive

Your pencils are sharp enough

March 22, 2023

We’ve learned that there are two types of work that are the most prone to getting stuck like this. And there are different tools we’ve found helpful for getting them unstuck.

This will only take a minute

March 8, 2023

You can’t live in hypervigilance. Well, let’s rephrase that. You can, it’s possible. But it’s unpleasant to be around someone who has stayed in that state for too long.

My milkshake brings all the orgs to the yard

January 25, 2023

Someone else’s goals might be eloquently written, but that doesn’t mean they matter to you. Someone else’s values statement might seem so clear-eyed and attractive, but that doesn’t make it yours.

The Clapback

May 18, 2022

Anywhere your senior leaders are not giving their full-throated support to a thing, you should be prepared for a clapback.

Pretend it’s a business

May 4, 2022

Faced with an extended stay in the squishy place, a lot of execs are opting out. They are making decisions with the information they’ve got. Trading liminal for solid ground anywhere they can find it. And, for a lot of workplaces, shit is about to get real.

The donuts aren’t working

April 6, 2022

We’re hearing from the bosses and people and culture teams asked to implement the Bums-in-Seats directive. Even when they, themselves, are skeptical.

How to predict the future

December 29, 2021

Assumptions and predictions are two tools to get at the same thing. Both try to crystallize how you think about the world today, in case it changes. But writing down an assumption is passive, it’s descriptive. Making a prediction is active.

We didn’t build *that* Better boss

December 15, 2021

People send us the links in part because, haha, you build better bosses. Here’s the literal CEO of Better and seems like he could have used some management training. Hardy har har. But some of them also want to know, “Is this normal?” And if so, how often does this happen? And why?

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