World's Best Newsletter Archive

The waiting is the hardest part

July 29, 2020

To run the tapes is to review past performance – yours or someone else’s – to see what you can learn from it. To run, and re-run, the metaphorical or literal video tape.

Checkmate in five moves

July 15, 2020

For those of you who see yourself in the 40% and falling camp, though, it’s time to see it for what it is. If it’s genuinely changeable and you have the energy and the commitment to change it, we’re rooting for you. If it’s not changeable, though. Well.

You’d know the answer for sidewalk chalk

July 1, 2020

What is the choice you can make that feeds your community? Of the available options, even if they’ll never hear about it either way, which is the one you’d be proud for your community to know about? Do that one.

This is nothing like mat leave

May 6, 2020

8 weeks ago things here in Toronto started to shut down. And if they’d only shut down for a week or two, maybe we all could have gone back to what it was. But it’s been two months. You’re different than you were. We all are.

The end of the beginning

April 22, 2020

Your ability, your team’s ability, your organization’s ability to survive a crisis like this starts when you accept it for what it is.

What do I tell my team?

March 25, 2020

Bosses are wondering, “What do I tell my team?” And tucked in it, another question. “What should someone be telling me? Cause no one is and I’m not comfortable winging something this big. I am way out of my depth.”

Our job now is to flatten the curve

March 11, 2020

The COVID-19 coverage feels like it’s everywhere and it’s overwhelming. If it feels that way for us, it probably feels that way for many of you, and for the people in your organizations. It’s a lot.

Immigration, hives, and life under NAFTA

November 17, 2016

My specific flavor of immigration was entirely on the up and up but it meant I spent a bunch of time between formal government designations. While working on my NAFTA work permit several things happened.

What to do when it all falls apart

November 14, 2016

Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.

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