Policy can be a tool for that care when it's built thoughtfully, and when it evolves with the needs of your people.
Read MoreThe neat part about client-ready and exec-ready hides in the 3000 words behind the hyphenation.
Read MoreWe tell bosses that if they choose management as a career, every aspect of the human condition will at some point show up for someone they manage.
Read MoreEither, we're running as fast as we can toward clear targets. Or we're running as fast as we can without clear targets.
Read MoreYours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.
Read MoreYou can't outsource interpersonal connection to the interns, and your team can't outsource it to you.
Read MoreIf we want to understand the nagging sense, the underlying frustration, the thing that's screaming in blinky red lights. We're gonna have to say it out loud.
Read MoreSometimes humans really do need a reality check, that's fair. But if you're going to reality check someone, we suggest starting with the manager in the mirror.
Read MoreOne of the best, most leveraged, most impactful things you can do as a leader is to grow new, excellent leaders.
Read MoreWhen we talk with bosses about their work today, we don't hear about commutes. We don't hear about summer hours, or four-day-work-weeks, either.
Read MoreHow do you know? How is it that you can listen to someone talk about work and consistently know what's going to happen next?
Read MoreThe past few years we've swung wildly between utopian and dystopian visions.
Read MoreCulture handbooks don't produce culture, people do.
Read MoreYour team might need better process as you scale. But do they really need you to write a bunch of documentation that you hate, and that they won't read?
Read MoreSo much of the hard work of management is unsexy. Unglamorous. It is a grind, and often thankless. And nowhere is this more true than in performance reviews.
Read MoreWe've learned that there are two types of work that are the most prone to getting stuck like this. And there are different tools we've found helpful for getting them unstuck
Read MoreYou can't live in hypervigilance. Well, let's rephrase that. You can, it's possible. But it's unpleasant to be around someone who has stayed in that state for too long.
Read MoreStaring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.
Read MoreLowering your shields enough to get to real questions is the hard part. But once you have those in hand, there are still a few other mistakes to avoid.
Read MoreSomeone else's goals might be eloquently written, but that doesn't mean they matter to you. Someone else's values statement might seem so clear-eyed and attractive, but that doesn't make it yours.
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