If you're doing their job, who's doing your job?

This is where cheap problems go to get expensive.

NewsletterJohnathan NightingaleApril 17, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, reflection, accountability, uncertainty, change, delegation, burn out

The workplace fight worth having

Policy can be a tool for that care when it's built thoughtfully, and when it evolves with the needs of your people.

Everyone's favourite face tattoo

The neat part about client-ready and exec-ready hides in the 3000 words behind the hyphenation.

NewsletterJohnathan NightingaleMarch 20, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, change, reflection, culture, accountability, values

No, but phrased in the form of a question

If we want to be continue to operate in this new context, our work has to change, too.

NewsletterJohnathan NightingaleMarch 6, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, change, reflection

That's not how any of this works

The problem is that most advice about work is wrong, and usually for the same reason.

NewsletterJohnathan NightingaleFebruary 21, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, change, reflection

Whose job is it?

Folks are quick to say, "I'm not actively looking. I'm happy where I am. I feel lucky to have a job. But..."

NewsletterJohnathan NightingaleFebruary 7, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, flexibility, performance, change, accountability, reflection, leading through uncertainty

You already know how your year is going

So much of being an effective operator is noticing problems early, because groups react differently to problems early on.

NewsletterJohnathan NightingaleJanuary 24, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, flexibility, performance, change, accountability, reflection, leading through uncertainty

Director means something

And pretending it's a title or a pay bump without a new set of responsibilities is a disservice to everyone.

NewsletterJohnathan NightingaleJanuary 10, 2024Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, flexibility, performance, change, org chart, accountability

If it's urgent, call my cell

We tell bosses that if they choose management as a career, every aspect of the human condition will at some point show up for someone they manage.

What to do with a gift you can't return

That sad, not particularly thoughtful gift with your name on it? That's how many people experience performance review season.

NewsletterJohnathan NightingaleDecember 13, 2023Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, reflection, flexibility, performance, layoffs, power, managing up, feedback

I'll call you from the car

The important decisions you'll make as a boss — or a human — need to be made in the midst of very loud and poorly-timed chaos.

Still uncool, but finally useful

A great performance review is not an evaluation conversation, it's an alignment conversation.

NewsletterJohnathan NightingaleNovember 15, 2023Melissa Nightingale, Johnathan Nightingale, Raw Signal Group, RSG, Worlds Best Newsletter, Management, Leadership, Management Training, Leadership Training, reflection, flexibility, psychological safety, change, uncertainty, performance, goals, accountability

What to do with the muchness

Either, we're running as fast as we can toward clear targets. Or we're running as fast as we can without clear targets.

Day-to-day management in a polycrisis

Yours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.

What to do when everyone's eyebrows are glowing

You can't outsource interpersonal connection to the interns, and your team can't outsource it to you.

Sorry I'm getting kicked out of this room

If we want to understand the nagging sense, the underlying frustration, the thing that's screaming in blinky red lights. We're gonna have to say it out loud.

Thanks but no thanks

Sometimes humans really do need a reality check, that's fair. But if you're going to reality check someone, we suggest starting with the manager in the mirror.