December 15, 2021
People send us the links in part because, haha, you build better bosses. Here’s the literal CEO of Better and seems like he could have used some management training. Hardy har har. But some of them also want to know, “Is this normal?” And if so, how often does this happen? And why?
December 1, 2021
We know that rest is transformative. We can point to periods of downtime in our lives as the places when we got to clarity. Where we had space. Space to breathe, and to take stock.
November 17, 2021
Every organization has costs, but there’s a lot of power in how they’re labelled. The labels people use bake in assumptions about whether those costs are internal or external. They tell you who we think should pay those costs.
November 3, 2021
None of the tools work until you let this one in. Here it is. You can’t fight math.
October 20, 2021
We’re in the midst of a massive renegotiation of the rules of work. And the central focus of that negotiation isn’t back to office plans, or international salary parity, or vaccine mandates. It’s power.
October 6, 2021
Today, our second book comes out. It’s an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.
September 22, 2021
There’s an adage in business that any decision is better than no decision. Because even if you’re wrong, you can always make a different decision further down the road.
September 8, 2021
Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that’s missing. What was important about it?
August 25, 2021
We told leaders to be empathetic. We told them to be understanding. And they are doing that. They are phenomenal about understanding the conditions for underperformance in their teams. But it’s not working…They are patient to a fault.
August 11, 2021
Now’s a bad time to lean on your employee’s sense of loyalty, but a good time to lean on their sense of possibility. New opportunity, high-quality networking, exposure to different ideas. That’s what people in a liminal space can actually engage with.
July 28, 2021
People who are frustrated. Sharp. Daring someone to call them on it and spoiling for a fight. If you’re managing a group of people, you see it in slack messages. The passive aggressive ones. But also the aggressive aggressive ones.
July 14, 2021
Every company is a community that needs rules. And, as bosses, making the rules of engagement clear is our job. That’s true whether your company is remote, in-office, or a mix of the two.
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