World's Best Newsletter Archive

Bad advice you shouldn’t take

January 12, 2022

Resignations. Competitive talent markets. The structure of the org chart. All of these things can feel bigger than you, as an individual leader trying to get things done in your organization. We get that. But be skeptical of any advice that takes them as fixed.

We didn’t build *that* Better boss

December 15, 2021

People send us the links in part because, haha, you build better bosses. Here’s the literal CEO of Better and seems like he could have used some management training. Hardy har har. But some of them also want to know, “Is this normal?” And if so, how often does this happen? And why?

You can’t seize the moment with your hands full

October 6, 2021

Today, our second book comes out. It’s an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

Fire me if you have to

April 21, 2021

When people write the bumper stickers about management versus leadership, this is what they mean. The willingness to make the hard call, to do the unpopular thing, not from a place of taking big swings.

Evidence-based hope

December 2, 2020

We talk about power head on. And what it means to be the people who control how work feels. What an awesome responsibility it is. And what happens when leaders fall short. We don’t let them pretend it away. We sit in the discomfort of the thing. And that’s where our hope comes from.

Read this first

November 4, 2020

This is a week to reach for empathy before accountability. Not because accountability doesn’t matter. But because you’re at risk of mistaking hurt humans for bad employees. That’s a mistake we don’t want you to make.

Companies don’t make decisions, people do

October 7, 2020

So on the one hand, you have employees agitating for a more complete view of how their employers’ activities impact the world. And on the other you have CEOs hoping that no one will notice those impacts.

But how do I know they’re working?

May 20, 2020

There’s a lot of bosses trying to figure this one out right now. Their people aren’t where they can see them. So they ask the very silly, surface level, unexamined, first-time-working-with-remote-folks question. How do I know they’re working?

What do I tell my team?

March 25, 2020

Bosses are wondering, “What do I tell my team?” And tucked in it, another question. “What should someone be telling me? Cause no one is and I’m not comfortable winging something this big. I am way out of my depth.”

Build Something Better

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