If you hate rumour mills, why did you build one?
April 3, 2017
Black markets of information, and one Don Quixote joke
World's Best Newsletter Archive
Your new process is no substitute for giving a shit
March 2, 2017
The lesson every Starbucks barista has already learned
Why is your team so angry all the time?
February 28, 2017
If you show up to work looking for a fight, you’ll find one
How to negotiate like a boss
February 16, 2017
3 salary negotiation mistakes you’re probably making right now
Twenty Five Hundred
January 17, 2017
Thanks for helping our stuff find an audience.
This is the year to stop gossiping at the office
January 3, 2017
In 2017, resolve to silence the chattering once and for all
The open-faced shit sandwich: improvements on a crappy original
December 10, 2016
The right way, the only right way, to deliver feedback is to be thoughtful about the context and the individual and the intent of the feedback.
Obvious to you is not the same as obvious
December 7, 2016
Without finding its way out into the business, the profound insight you’ve had is the same as the profound insight you haven’t had. It has no bearing on our day to day operations.
Actionable feedback, why it matters, and how to get better at giving It
December 1, 2016
As you’re prepping your review, shift the focus of your feedback from the character attribute to the intended outcome.
What to do when it all falls apart
November 14, 2016
Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.
What happens in the rooms with no windows
November 2, 2016
When a coworker starts to cry, it’s natural to freak out. If you’re new to this, and it’s just happened for the first time and you manage this person (and they’re no longer in the room): go ahead.
You won’t brilliant your way out of this
October 25, 2016
On the other side of a gut wrenching dose of humility, change can be complete and permanent. You recognize that the only road to high output execution is to bring others along.
Did this hit you right in the feels?
We're not sorry.
Subscribe to get the next one.