We tell bosses that if they choose management as a career, every aspect of the human condition will at some point show up for someone they manage.
Read MoreYours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.
Read MoreYou can't outsource interpersonal connection to the interns, and your team can't outsource it to you.
Read MoreThe past few years we've swung wildly between utopian and dystopian visions.
Read MoreThe best thing you can do. The magical transformative thing you can do to improve your odds that something amazing will happen. Is to think ahead.
Read MoreStaring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.
Read MoreLowering your shields enough to get to real questions is the hard part. But once you have those in hand, there are still a few other mistakes to avoid.
Read MoreAnywhere your senior leaders are not giving their full-throated support to a thing, you should be prepared for a clapback.
Read MoreWe're hearing from the bosses and people and culture teams asked to implement the Bums-in-Seats directive. Even when they, themselves, are skeptical.
Read MoreFaced with that blandness, a lot of leaders are pushing back-to-office plans. They have nostalgia for the flavour of a packed and humming office, and feel like if people would just get back in there, it would fix things.
Read MoreIf we're right about this prediction, the amount of energy coming at you is going to be intense. The question to ask is: do you have somewhere for that energy to go?
Read MoreToday, our second book comes out. It's an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.
Read MoreCan we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that's missing. What was important about it?
Read MoreWhat's the opposite of social distance? It's not social closeness. It's social spontaneity. Those serendipitous moments of inspiration and collaboration. Those happen most when humans are in close proximity to other humans.
Read MoreAs you’re prepping your review, shift the focus of your feedback from the character attribute to the intended outcome.
Read MoreThis post is addressed to the one group I feel I can legitimately speak to.
Read MoreMy specific flavor of immigration was entirely on the up and up but it meant I spent a bunch of time between formal government designations. While working on my NAFTA work permit several things happened.
Read MoreNothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.
Read MoreWhen a coworker starts to cry, it’s natural to freak out. If you’re new to this, and it’s just happened for the first time and you manage this person (and they’re no longer in the room): go ahead.
Read MoreWe have all these hangups and stereotypes about what workplace tears mean. We have this idea that crying is weak, that there is no place for it in an office.
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