Posts tagged connection
Day-to-day management in a polycrisis

Yours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.

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What to do when everyone's eyebrows are glowing

You can't outsource interpersonal connection to the interns, and your team can't outsource it to you.

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You can't stand under my umbrella

Staring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.

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We don't know what we don't know

Lowering your shields enough to get to real questions is the hard part. But once you have those in hand, there are still a few other mistakes to avoid.

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The perks are great and the work is fine

Faced with that blandness, a lot of leaders are pushing back-to-office plans. They have nostalgia for the flavour of a packed and humming office, and feel like if people would just get back in there, it would fix things.

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You can't seize the moment with your hands full

Today, our second book comes out. It's an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

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Just say hybrid because nobody knows

Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that's missing. What was important about it?

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262,800 minutes

What's the opposite of social distance? It's not social closeness. It's social spontaneity. Those serendipitous moments of inspiration and collaboration. Those happen most when humans are in close proximity to other humans.

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Actionable feedback, why it matters, and how to get better at giving It

As you’re prepping your review, shift the focus of your feedback from the character attribute to the intended outcome.

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Immigration, hives, and life under NAFTA

My specific flavor of immigration was entirely on the up and up but it meant I spent a bunch of time between formal government designations. While working on my NAFTA work permit several things happened.

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What to do when it all falls apart

Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.

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What happens in the rooms with no windows

When a coworker starts to cry, it’s natural to freak out. If you’re new to this, and it’s just happened for the first time and you manage this person (and they’re no longer in the room): go ahead.

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