If we want to understand the nagging sense, the underlying frustration, the thing that's screaming in blinky red lights. We're gonna have to say it out loud.
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How do you know? How is it that you can listen to someone talk about work and consistently know what's going to happen next?
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At the core of every boss quoting some article about kids today is a two-part management failure. First, a failure to adapt to the changing workplace. And second, a failure to listen to the feedback that they are part of the problem.
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